Privacy Policy

1. Introduction

PageRules ("we," "our," or "us"), a service owned and operated by Kimaya Technology Solutions (OPC) Pvt Ltd, is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our service for managing page rules across your infrastructure.

2. Information We Collect

2.1 Account Information

• Name and email address
• Company name and role
• Account credentials and authentication tokens
• Billing information (processed securely through third-party providers)

2.2 Service Usage Data

• Infrastructure configuration data (URLs, rules, conditions)
• Rule execution metrics and analytics
• Log data and error reports
• API usage patterns and performance metrics

2.3 Technical Information

• IP addresses and device information
• Browser type and version
• Operating system and platform
• Session data and cookies

3. How We Use Your Information

We use the collected information to:

• Provide and improve our page rules management service
• Process rule configurations and execute them on your infrastructure
• Generate analytics and performance insights
• Communicate with you about service updates and support
• Ensure security and prevent fraud
• Comply with legal obligations

4. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information. We may share information only in these limited circumstances:

4.1 Service Providers

We work with trusted third-party service providers who assist us in operating our service, including:

• Cloud infrastructure providers (Google Cloud, AWS)
• Payment processors
• Analytics and monitoring services
• Customer support platforms

4.2 Legal Requirements

We may disclose information when required by law or to protect our rights, your safety, or the safety of others.

4.3 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

5. Data Security

We implement industry-standard security measures to protect your information:

• Encryption in transit and at rest using AES-256
• Multi-factor authentication for account access
• Regular security audits and penetration testing
• SOC 2 Type II compliance
• Secure API key management
• Network isolation and access controls

6. Data Retention

We retain your information for as long as necessary to provide our services and comply with legal obligations:

• Account information: Until account deletion + 30 days
• Rule configuration data: Until rule deletion + 90 days for audit purposes
• Usage analytics: Aggregated data for up to 2 years
• Log data: 90 days for operational purposes

7. Your Rights and Choices

You have the following rights regarding your personal information:

7.1 Access and Portability

You can access and export your data through our dashboard or by contacting support.

7.2 Correction and Updates

You can update your account information and preferences in your account settings.

7.3 Deletion

You can delete your account and request removal of your data. Some information may be retained for legal compliance.

7.4 Marketing Communications

You can opt out of marketing emails at any time using the unsubscribe link or contacting us.

8. Cookies and Tracking

We use cookies and similar technologies to:

• Maintain your login session
• Remember your preferences
• Analyze service usage and performance
• Improve user experience

You can control cookie settings through your browser preferences.

9. International Data Transfers

Your information may be processed in countries other than your own. We ensure adequate protection through standard contractual clauses and other approved mechanisms when transferring data internationally.

10. Children's Privacy

Our service is not intended for children under 16. We do not knowingly collect personal information from children under 16. If we become aware of such collection, we will delete the information promptly.

11. California Privacy Rights

California residents have additional rights under the California Consumer Privacy Act (CCPA):

• Right to know what personal information is collected
• Right to delete personal information
• Right to opt-out of the sale of personal information (we do not sell personal information)
• Right to non-discrimination for exercising these rights

12. Contact Information

If you have questions about this Privacy Policy or our data practices, please contact us:

• Email: privacy@pagerules.io
• Address: [Company Address]
• Phone: [Phone Number]

13. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by email or through our service. Your continued use of our service after changes become effective constitutes acceptance of the updated policy.