Terms of Service

Last updated: January 6, 2025

1. Agreement to Terms

By accessing or using PageRules ("Service"), owned and operated by Kimaya Technology Solutions (OPC) Pvt Ltd, you agree to be bound by these Terms of Service ("Terms"). If you disagree with any part of these terms, you may not access the Service.

2. Description of Service

PageRules is a Software-as-a-Service platform that provides centralized management of page rules across various infrastructure platforms including Google Cloud Load Balancers, Kubernetes, and NGINX. Our service allows you to create, manage, and deploy traffic rules through a unified interface.

3. User Accounts

3.1 Account Creation

To use certain features of the Service, you must create an account. You agree to provide accurate, current, and complete information and to update such information to keep it accurate, current, and complete.

3.2 Account Security

You are responsible for safeguarding your account credentials and for all activities that occur under your account. You agree to notify us immediately of any unauthorized use of your account.

3.3 Account Termination

You may terminate your account at any time. We reserve the right to suspend or terminate your account for violations of these Terms.

4. Acceptable Use

You agree not to use the Service to:

  • Violate any applicable laws or regulations
  • Transmit any harmful, illegal, or malicious content
  • Interfere with or disrupt the Service or servers
  • Attempt to gain unauthorized access to other accounts or systems
  • Use the Service for any fraudulent or harmful activities
  • Reverse engineer, decompile, or attempt to extract source code
  • Resell or redistribute the Service without authorization

5. Content and Data

5.1 Your Content

You retain ownership of any rule configurations, infrastructure data, and other content you upload to the Service. You grant us a limited license to use this content solely for providing the Service.

5.2 Data Security

We implement appropriate technical and organizational measures to protect your data. However, you acknowledge that no method of transmission over the Internet is 100% secure.

5.3 Data Backup and Recovery

While we maintain regular backups, you are responsible for maintaining your own backups of critical configurations. We are not liable for any data loss.

6. Service Availability

6.1 Service Level

We strive to maintain high availability but do not guarantee uninterrupted service. We may experience downtime for maintenance, updates, or due to factors beyond our control.

6.2 Maintenance

We reserve the right to perform scheduled maintenance with reasonable notice. We will attempt to minimize disruption during maintenance windows.

7. Billing and Payment

7.1 Subscription Plans

Our Service is offered under various subscription plans. By subscribing, you agree to pay the applicable fees as described on our pricing page.

7.2 Payment Terms

Subscription fees are billed in advance on a monthly or annual basis. All fees are non-refundable except as expressly stated in these Terms.

7.3 Price Changes

We may change subscription prices with 30 days' notice. Price changes will not affect your current billing period.

7.4 Overages

If you exceed the limits of your subscription plan, you may be charged additional fees as outlined in our pricing.

8. Intellectual Property

8.1 Our Rights

The Service, including all software, algorithms, and documentation, is protected by intellectual property laws. We retain all rights not expressly granted to you.

8.2 License to Use

We grant you a limited, non-exclusive, non-transferable license to use the Service in accordance with these Terms.

8.3 Feedback

Any feedback, suggestions, or ideas you provide about the Service may be used by us without any obligation to you.

9. Third-Party Integrations

Our Service integrates with third-party platforms (Google Cloud, Kubernetes, NGINX). Your use of these integrations is subject to the terms and conditions of those third-party services.

10. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, DATA, OR BUSINESS INTERRUPTION ARISING FROM YOUR USE OF THE SERVICE.

11. Disclaimer of Warranties

THE SERVICE IS PROVIDED "AS IS" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. WE DISCLAIM ALL WARRANTIES INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

12. Indemnification

You agree to indemnify and hold us harmless from any claims, damages, or expenses arising from your use of the Service or violation of these Terms.

13. Privacy

Your privacy is important to us. Please review our Privacy Policy, which explains how we collect, use, and protect your information.

14. Termination

14.1 Termination by You

You may terminate your account at any time through your account settings or by contacting support.

14.2 Termination by Us

We may terminate or suspend your account immediately for violations of these Terms or for any other reason with reasonable notice.

14.3 Effect of Termination

Upon termination, your right to use the Service ceases immediately. We may delete your data in accordance with our Privacy Policy.

15. Governing Law

These Terms shall be governed by and construed in accordance with the laws of [Jurisdiction], without regard to conflict of law principles.

16. Dispute Resolution

Any disputes arising from these Terms shall be resolved through binding arbitration in accordance with the rules of [Arbitration Organization]. You waive your right to participate in class actions.

17. Changes to Terms

We reserve the right to modify these Terms at any time. We will notify you of material changes via email or through the Service. Your continued use after such notice constitutes acceptance of the new Terms.

18. Severability

If any provision of these Terms is found to be unenforceable, the remaining provisions will remain in full force and effect.

19. Entire Agreement

These Terms constitute the entire agreement between you and PageRules regarding the Service and supersede all prior agreements and understandings.

20. Contact Information

If you have questions about these Terms, please contact us:

  • Email: legal@pagerules.io
  • Address: [Company Address]
  • Phone: [Phone Number]

Important Notice

Please read these Terms carefully before using our Service. By using PageRules, you acknowledge that you have read, understood, and agree to be bound by these Terms. If you have any questions, please contact us at legal@pagerules.io.